Start your conference experience early with partner-hosted events leading into the IHI Conference. Don’t miss these events to gather ideas, connect with your peers and see what’s new in the industry.
TUESDAY, JULY 28
Orgill Education Sessions
8:00 a.m. | How to Win at IHI: What to Expect & How to Maximize Your Time
Presenter: Greg Stine, EVP Marketing & Communications, Orgill
Start your IHI experience with a fast-paced overview of what’s ahead and how to make the most of your time in Orlando. From can’t-miss sessions to key networking events and helpful tips for navigating the venue, this session will help you hit the ground running. Whether it’s your first time or you’re a returning attendee, you’ll walk away with a clear game plan to turn three days of learning and connection into lasting value for your business.
8:30 a.m. | Margin Pressure Playbook: Pricing, Tariffs & Profit Protection
Presenter: Jackie Bacon, VP Pricing
With thousands of price changes hitting the market, retailers must adapt quickly. Learn practical ways to manage ongoing pricing shifts, protect gross margins, and keep store retails current. We’ll explore how to balance profitability with customer expectations using tools like MAP and PMAPP, alongside emerging tech like electronic shelf labels.
9:30 a.m. | Strategies for Driving In Store Traffic and Customer Loyalty
Presenter: Craig Cowart, President, CNRG
Paul Comeau, Senior Vice President Operations, CNRG
More information coming soon...
10:15 a.m. | Operational Efficiency for Time-Poor Retailers: Maximizing Your Labor
Presenters: Laura Freeman, Chief Human Resource Officer, Orgill
Paul Comeau, Senior Vice President Operations, CNRG
Hannah Wesson, Director Human Resources, CNRG
Amanda Theis, Supervisor Risk Management, CNRG
Running a retail business means balancing a million things at once. If you’re stretched thin and short on time, this session is for you. Join a panel of experienced retail operators as they share real-world strategies to maximize labor, streamline operations, and boost performance. You’ll learn actionable approaches to delegation, smarter hiring, effective scheduling, and using technology to save time. Leave with proven tools you can implement immediately to support your team and run a more productive, sustainable business.
11:15 a.m. | Marketing That Fits: Practical Solutions for Every Independent Retailer
Presenter: Fred Arthur & Jennifer Wineberg, Marketing Consultants, Orgill
Marketing matters, but finding solutions that fit your time and budget can be tough. This session breaks down practical approaches to promoting your retail business—from low-cost tactics to comprehensive strategies. See real-world examples of how independent retailers use marketing to drive traffic, build loyalty, and spark growth. Learn how to connect your marketing to buying, merchandising, and customer engagement to find the perfect level of support for your business today and tomorrow.
12:00 p.m. | Lunch Provided by Orgill
*opens at 11:30 a.m.
1:00 p.m. | Orgill Update
Presenter: Boyden Moore, President and CEO, Orgill
Join Orgill’s CEO and President, Boyden Moore as he shares challenges and opportunities in the industry along with an exclusive look at Orgill's strategic roadmap.
1:45 p.m. | Innovation in Action: How Orgill Actually Improves Your Store
Presenter: Jordan Tice, VP Retail Services, Orgill
Innovation only matters if it delivers results. Get a behind-the-scenes look at how Orgill is using data, technology, and the Orgill Innovation Center to optimize assortment decisions, merchandising, and store efficiency. Discover new initiatives built around your feedback—including localized retail fulfillment through PDQs and a new “Suggested Roll” process to simplify product transitions. Learn how to leverage advanced retail tools to solve daily challenges and drive measurable growth.
Orgill Tech Symposium
3:00 - 3:15 PM | Welcome & Orgill’s Long Term Roadmap Preview
Presenter: Sharms Bala, Chief Digital Information Officer, Orgill
3:15 - 3:20 PM | Symposium Overview and Polls
Presenter: Grant Morrow, Director, Technology Services, Orgill
3:20 - 3:50 PM | Technology Lessons Learned: Intermountain Farmers Association
Presenter: Tyler Stinson, VP Marketing, IFA
Discover how Intermountain Farmers Association has leveraged technology, eCommerce and product data to support its evolving retail strategy. Tyler Stinson will share IFA's experience developing a custom eCommerce solution, utilizing product information management tools and navigating the challenges and opportunities that come with delivering a modern customer experience.
3:50 - 4:00 PM - Break
4:00 - 4:45 PM | Panel: Retail Technology & AI in Action
Moderator: Grant Morrow, Director, Technology Services, Orgill
Artificial intelligence and emerging retail technologies are generating plenty of discussion, but where are retailers seeing real results? This panel discussion will explore practical in-store applications being used today, from improving operational efficiency and employee productivity to enhancing the customer experience. Panelists will share lessons learned, unexpected challenges and opportunities they see ahead as technology continues to evolve.
4:45 PM - 4:50 PM | Closing
Presenter: Grant Morrow, Director, Technology Services, Orgill
All partner events are hosted by their respective organizations, not IHI Conference organizers (although conference credentials may be required to participate). As the organization that represents the entire industry, regardless of affiliation, we encourage everyone to participate in these events and activities for a week of independent home improvement channel camaraderie and idea sharing.
Start your conference experience early with partner-hosted events leading into the IHI Conference. Don’t miss these events to gather ideas, connect with your peers and see what’s new in the industry.
More information coming soon!
TUESDAY, JULY 28
Orgill
8:00 a.m. | How to Win at IHI: What to Expect & How to Maximize Your Time
Presenter: Greg Stine, EVP Marketing & Communications, Orgill
Start your IHI experience with a fast-paced overview of what’s ahead and how to make the most of your time in Orlando. From can’t-miss sessions to key networking events and helpful tips for navigating the venue, this session will help you hit the ground running. Whether it’s your first time or you’re a returning attendee, you’ll walk away with a clear game plan to turn three days of learning and connection into lasting value for your business.
8:30 a.m. | Margin Pressure Playbook: Pricing, Tariffs & Profit Protection
Presenter: Jackie Bacon, VP Pricing
With thousands of price changes hitting the market, retailers must adapt quickly. Learn practical ways to manage ongoing pricing shifts, protect gross margins, and keep store retails current. We’ll explore how to balance profitability with customer expectations using tools like MAP and PMAPP, alongside emerging tech like electronic shelf labels.
9:30 a.m. | CNRG Insights
Presenter: CNRG
More information coming soon...
10:15 a.m. | Operational Efficiency for Time-Poor Retailers: Maximizing Your Labor
Presenters: Laura Freeman, Chief Human Resource Officer, Orgill
Paul Comeau, Senior Vice President Operations, CNRG
Hannah Wesson, Director Human Resources, CNRG
Amanda Theis, Supervisor Risk Management, CNRG
Running a retail business means balancing a million things at once. If you’re stretched thin and short on time, this session is for you. Join a panel of experienced retail operators as they share real-world strategies to maximize labor, streamline operations, and boost performance. You’ll learn actionable approaches to delegation, smarter hiring, effective scheduling, and using technology to save time. Leave with proven tools you can implement immediately to support your team and run a more productive, sustainable business.
11:15 a.m. | Marketing That Fits: Practical Solutions for Every Independent Retailer
Presenter: Fred Arthur & Jennifer Wineberg, Marketing Consultants, Orgill
Marketing matters, but finding solutions that fit your time and budget can be tough. This session breaks down practical approaches to promoting your retail business—from low-cost tactics to comprehensive strategies. See real-world examples of how independent retailers use marketing to drive traffic, build loyalty, and spark growth. Learn how to connect your marketing to buying, merchandising, and customer engagement to find the perfect level of support for your business today and tomorrow.
1:00 p.m. | Orgill Update
Presenter: Boyden Moore, President and CEO, Orgill
Join Orgill’s CEO and President, Boyden Moore as he shares challenges and opportunities in the industry along with an exclusive look at Orgill's strategic roadmap.
1:45 p.m. | Innovation in Action: How Orgill Actually Improves Your Store
Presenter: Matt Joyner, Sr Manager Assortment Planning, Orgill
Innovation only matters if it delivers results. Get a behind-the-scenes look at how Orgill is using data, technology, and the Orgill Innovation Center to optimize assortment decisions, merchandising, and store efficiency. Discover new initiatives built around your feedback—including localized retail fulfillment through PDQs and a new “Suggested Roll” process to simplify product transitions. Learn how to leverage advanced retail tools to solve daily challenges and drive measurable growth.
All partner events are hosted by their respective organizations, not IHI Conference organizers (although conference credentials may be required to participate). As the organization that represents the entire industry, regardless of affiliation, we encourage everyone to participate in these events and activities for a week of independent home improvement channel camaraderie and idea sharing.